Refund Policy

Refund Policy

1. Amount Once paid through the payment gateway is not refundable under the following circumstances

  • Multiple times debiting of Customer’s Card/Bank Account due to technical error OR Customer's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the Customers.

2. The Customer will have to make an application for a refund along with the transaction number and original payment receipt if any generated at the time of making payments.

3. The application in the prescribed format should be sent to support@finance.siddhrans.in.

4. The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded through electronic mode in favor of the borrower, and confirmation sent to the mailing address given to us, within 7 calendar days on receipt of such claim. It will take 3-7 days for the money to show in your bank account depending on your bank’s policy.